Curbside Manner: Stress First Aid for the Streets - Online Version (NFFF)
Instructional Hours: 1.00
Course Description: Just as doctors talk about "bedside manner" when talking to patients, the "curbside manner" of first responders really makes a difference in how people experience and process a difficult life event. This course teaches "curbside manner," a set of proven principles and actions that help first responders assist civilians in crisis by ensuring their safety, understanding their individual needs, meeting those needs, and promoting the connectedness and self-efficacy necessary for recovery. Each principle - cover, calm, connect, competence, and confidence - is first shown in action, then explained in detailed, practical language in this first responder training module. This is a self-paced online course.
Successful Completion: Students must complete all online activities. *This course is developed by and delivered through the National Fallen Firefighters Foundation's Fire Hero Learning Network.
There are no prerequisites for this course.